Ordering and Shipping | Concept2

Ordering and Shipping

You can purchase directly from the Concept2 Shop or by calling 0115 9340140 (Monday–Friday 9:00 a.m. to 5:00 p.m.).

Postage Charges

RowErgs, SkiErgs and BikeErgs

There is no charge for delivery throughout mainland Great Britain. Delivery is with a 3rd party courier and can take up to 7 working days from date of order.

Orders for delivery to residential addresses are sent with Panther Logistics – order details will be sent to them within 1 working day of the order being placed.

The delivery date is arranged directly with Panther who will contact via text, email, or landline (landline communication will take longer so a mobile number is preferable) and the order will be despatched the day before the selected delivery date.

A 2-hour delivery window will be given the day before delivery. Someone will need to be present to sign for the delivery as Panther will not leave without a signature nor deliver to an alternative address.

Panther offer delivery Monday to Friday and the available days will depend on your post code and be displayed on their website at the link given when they contact you.

If a suitable date is not available for the delivery address supplied please contact us and we can change the destination if necessary (charges may apply if changes are made after despatch). We aren’t able to change the availability of delivery days.

Delivery to business addresses will be despatched within 2 working days of the order date. A 2-hour window will be given the day before delivery.

Northern Ireland and offshore deliveries may take up to 14 days.


For the Mainland GB and Northern Ireland, if purchased separately parts and accessories cost £2.50 postage and packing for orders under £15; £4.50 for orders from £15 to £100 and are free on orders over £100. If purchased with a machine, they are shipped at no extra charge. Clothing and accessories are shipped separately so may arrive at a different time if ordered with a machine. Delivery time for parts and accessories is 3–5 working days.

For non-Mainland GB, parts and accessories cost £4.50 postage and packing for orders under £15 and £7.50 for orders over £15.

Product Packaging

We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our machines. Please recycle this packaging when possible:

RowErg Prices

Type Price
RowErg with Standard Legs * £990
RowErg with Tall Legs * £1,150
Dynamic RowErg * £1,370
* Price includes VAT and delivery.